Accessibility Statement

Berlitz is committed to making this website accessible to as many people as possible, including people with disabilities.

Scope of this statement

This accessibility statement applies to all shop.*.berlitz.com domains.

Our accessibility objective

We aim for this website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

We consider accessibility as part of our ongoing website development and maintenance. Confirmed accessibility issues are documented, prioritised for remediation and retested after changes are implemented.

Our accessibility work includes:

• Using appropriate page structure and heading levels.

• Supporting keyboard navigation and visible keyboard focus.

• Providing text alternatives for meaningful images.

• Providing accessible names and labels for forms and interactive controls.

• Maintaining appropriate colour contrast.

• Supporting text enlargement and responsive layouts.

• Testing representative pages and shared website components.

• Reviewing accessibility after significant website changes.

How we assess accessibility

This website was last internally assessed on 13 August 2026.

Representative pages and shared website components were assessed using axe DevTools, with axe-core 4.12.1 configured for WCAG 2.1 Level AA. The pages tested reported zero automatically detected accessibility issues.

The tested pages also received a Google Lighthouse accessibility score of 90-100.

Automated testing cannot identify every possible accessibility barrier. These results form part of our internal accessibility-assessment process and are not presented as independent certification of WCAG conformance.

Known accessibility limitations

Based on our latest assessment, we are not currently aware of any unresolved accessibility limitations on the pages tested.

Accessibility experiences can vary depending on the browser, device and assistive technology being used. We therefore welcome feedback from anyone who encounters a problem.

Third-party services

Some functionality on this website, including the cookie-preferences interface, is provided by third-party services. Although we assess this functionality as part of our accessibility reviews, we do not directly control the source code of these services.

If you experience an accessibility problem with third-party functionality, please contact us. We will investigate the issue, report it to the relevant provider where appropriate and try to provide assistance or an accessible alternative.

Feedback and assistance

If you experience difficulty using this website or require information in an alternative format, please contact us:

Email: [EMAIL ADDRESS]
Telephone: [TELEPHONE NUMBER, IF AVAILABLE]

When reporting an accessibility problem, please include:

• The address of the affected page.

• What you were trying to do.

• A brief description of the difficulty.

• Your browser, device or assistive technology, if you are comfortable providing that information.

We will investigate reported problems and, where reasonably possible, provide assistance or an accessible alternative while the issue is being addressed.

Review of this statement

This statement will be reviewed after significant website changes and when new accessibility information becomes available.

The website was last assessed on 13 August 2026.

This statement was last updated on 13 August 2026.